CONNECTIVITY

Two ways for your gear to reach your instance

Gear that speaks RadSec connects straight to your instance, encrypted with TLS. Gear that only speaks RADIUS over UDP connects to a RADIUSaaS proxy near your site, which carries the request the rest of the way over RadSec. Your instance itself accepts RadSec only.

  • RadSec on TCP 2083
  • RADIUS on UDP 1812/1813
  • 19 proxy regions
  • two proxies included

Your access points and switches

RadSec on TCP 2083 straight to your instance, or RADIUS on UDP 1812/1813 to a proxy.

RADIUSaaS proxy

Only for gear without RadSec: a dedicated virtual machine with a fixed public IP, passing every request on over RadSec.

Your RadSec server

A dedicated public IP and namespace; it accepts RadSec only.

RADSEC

RadSec straight to your instance

RadSec is RADIUS inside a TLS connection over TCP, and it is the recommended way to reach RADIUSaaS. Your access points and switches connect to your instance's dedicated address on port 2083, and RADIUSaaS verifies their RadSec client certificates against the CAs you trust for RadSec, including their revocation status. TLS 1.3 is the default maximum on the RadSec connection; you can lower it for gear that needs an older version.
  • Dedicated DNS name and public IP per instance
  • Maximum TLS version for RadSec and for the EAP tunnel, each set on its own: TLS 1.2 or 1.3
  • RadSec CAs managed apart from your client CAs, or trusted for both
Example data.
PROXIES

Proxies for gear that only speaks RADIUS

Pick a region in the portal, and RADIUSaaS sets up a proxy there: a dedicated virtual machine with a fixed public IP, ready after a few minutes. Your gear sends plain RADIUS to it on UDP 1812/1813 for authentication and accounting, protected by your shared secret. The proxy turns every request into RadSec and passes it to your instance. Every subscription includes two proxies; more are a matter of your license.
  • One proxy per region, so every proxy you add covers another region
  • Each proxy has a dedicated fixed public IP; removing a proxy releases it
  • The certificate between proxies and your instance is issued and renewed by RADIUSaaS
Example data.
REGIONS

Proxies in 19 regions on six continents

Put a proxy close to the sites it serves, in any of the 19 regions below. This doesn't affect where your instance is hosted: that's the hosting location you chose for it (Australia, the European Union, the United Kingdom or the United States).

Proxy regions by continent
ContinentRegions
AfricaJohannesburg
AsiaBangalore, Osaka, Seoul, Singapore, Tel Aviv, Tokyo
AustraliaMelbourne, Sydney
EuropeFrankfurt, London, Madrid, Stockholm
North AmericaDallas, New York, Seattle, Toronto
South AmericaSantiago, São Paulo
SIZING

How many proxies you need

Our recommendation by licensed users. Sites spread across continents may need more.

Recommended number of proxies by licensed users
UsersProxies
up to 2,5002
up to 10,0003
up to 25,0004
up to 50,0006
up to 100,00010

One proxy handles 1,500 concurrent connections, 10,000 authentications per minute. Above 1,000 users, spread your controllers across the proxies by giving them different server orders.

FAILOVER

What happens when a proxy or an endpoint goes down

  • Proxies cover for each other

    Configure two proxies as primary and secondary RADIUS server on your gear, ideally in different regions. If one stops answering, your gear moves to the other.

  • Proxies find a healthy instance

    With more than one RadSec endpoint, your proxies know all of them and their health, and switch to the nearest one that answers.

  • RadSec gear switches itself

    Access points that use RadSec directly get both addresses of your instance and fail over on their own; RADIUSaaS doesn't redirect them. Use IP addresses rather than DNS names here.

  • A second RadSec endpoint

    For higher redundancy, your instance can get an additional RadSec endpoint with its own IP, at extra cost.

VENDORS

Setup guides for your access points and switches

Step-by-step guides in the documentation. Any gear that speaks RADIUS or RadSec with EAP works; these are the ones we have written up.

PROFILES

Wi-Fi and wired profiles for your devices

Devices need two things besides their certificate: trust in your RADIUSaaS server certificate, and a network profile. The documentation walks you through both for Microsoft Intune (Windows, iOS, iPadOS, macOS, Android; wired for Windows and macOS), Jamf Pro and Google Workspace. For WPA3-Enterprise, which Intune's Wi-Fi profile doesn't offer, the portal generates the profile for you, and a wired 802.1X profile as well.
  • WPA2- and WPA3-Enterprise, including 192-bit mode
  • Ready-made profiles that trust the certificates you selected
  • The wired profile needs no SSID and applies to every wired interface
Example data.

Point one access point at your instance

Start a trial, point one access point at your instance or at a proxy, and watch the first authentication arrive in the log.